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OpenCloud Professional Services

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Requirements Analysis and Solution Design

Deliverables Signed-off Requirements Definition, Proposed Solution Architecture

OpenCloud consultants can participate in Workshops, reviews and interviews led by the client to finalise and prioritise the scope of requirements and the solution architecture, and to agree these with the client.

Project Management

Deliverables Signed-off Project Plan

OpenCloud will manage delivery of all OpenCloud project deliverables. The OpenCloud Project Management service includes status reporting and regular steering meetings.

Custom Development

Deliverables Project-specific software developments, documentation, test specifications

OpenCloud can develop new Applications or Resource Adapters based on client-defined requirements. The Development process comprises design, coding and comprehensive unit and system testing using OpenCloud's agile development methodology.

Installation

Deliverables Installed and configured software products and any custom software components, ready for integration into the client environment

OpenCloud can carry out installation onsite, or assist the client in this activity. This includes configuration of the system profiles and cluster setup.

Testing

Deliverables OpenCloud can produce and deliver to the client a test specification covering the agreed solution requirements and an automated test suite.

Following delivery of the platform and application software to the client and throughout the solution-, integration- and acceptance-testing, OpenCloud can provide support for deployment and testing activities through the identification, investigation, and resolution of problems and issues.

Training

Deliverables Training courses, materials

OpenCloud will provide technical training for the client's development and support staff, and Train-the-Trainer services to enable end-user training of operator staff to be carried out

Design Mentoring

OpenCloud's Design Mentoring service provides technical coaching to students after classroom training has been completed to reinforce and build on the skills learned in the classroom. The objectives are to deepen the skills of the project team and ensure the effective transfer of learning from the classroom to the job.

Skills Transfer to Client

OpenCloud Consultants practice skills and knowledge transfer at every stage, to enable Client staff to maintain applications and develop and deploy future applications on Rhino.

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